T's & C's
Please place your order via the online shop pages. If you prefer, you can place your order by phone, and pay by cheque. Please contact for details.
We accept payment electronically through PayPal. You do not need a Paypal account to make a purchase, just follow the instructions through the checkout. If paying through PayPal, please make sure that your registered address and phone number is up to date. Please let us know if you need your order send to an alternative address.
Most orders are sent out within three working days of receipt of cleared payment, subject to stock availability. If you need it faster, we'll do our best to accommodate you. Some products are printed/made to order and take longer to be delivered. This will be stated on the product page.
For destinations outside the UK, standard orders are sent using Royal Mail's Airsure or International Signed For service (depending on your location), and may require a signature on delivery.
Some international deliveries may be subject to import taxes and duties which you, the buyer are responsible for.
Refunds and Returns
In the unlikely event that a print arrives damaged, please get in touch within 48 hours (or the next business day), and we will be happy to arrange a replacement. Please keep the damaged item, including all packaging as it may be required for an insurance claim.
If for some reason you're unhappy with your purchase, you are entitled to a refund in line with the UK distance selling guidelines.
Please note that Neon Lights are made to order and are not returnable/refundable unless faulty.
Copyright is always retained by the designer Bianca Hall, and images can not be used or reproduced without her written permission.
We do not see or retain your credit card details as these are handled by Paypal's secure system.
In buying from this website, you agree to be added to the Kiss Her by Bianca Hall (e)mailing list, which is used to keep customers up to date with new products, special offers and events. You can unsubscribe at any time by following the unsubscribe link on such correspondence. We don't share your details with anyone else.
Use of products purchased are subject to UK legislation.
All prints are sold unframed unless otherwise specified.
We have tried to represent colours as accurately as possible, but computer screens vary, so colours should be used as a guide only.
Please handle your prints with care, in particular those embellished with Diamond Dust. Diamond dust is tiny shards of glass and it's sharp, so make sure any pieces that shed in transit stay in the packaging and keep out of reach of children prior to framing.
Risk of damage or loss passes to you, the customer, at time of delivery.